Commercial Business Development Manager

SUMMARY

We are seeking a relationship-focused Commercial Business Development Manager for an established commercial plumbing services provider serving the Greater Houston area. This role will grow existing customer accounts, identify opportunities to expand service offerings, and pursue new business through government and education contracts. The ideal candidate brings consultative sales experience, strong account management skills, and the ability to coordinate competitive proposals.

This full-time, hybrid position reports to the Chief Revenue Officer and includes customer site visits, meetings throughout the Houston metro area, and remote and in-office work.

RESPONSIBILITIES

• Build and maintain long-term relationships with existing commercial customers, serving as a trusted resource for their plumbing service needs.
• Identify opportunities to expand accounts through maintenance contracts, backflow testing, drain and sewer services, water heater programs, and emergency service agreements.
• Conduct customer check-ins, site visits, and account reviews to assess needs, satisfaction, and growth opportunities.
• Partner with operations and service teams to coordinate work and ensure customer expectations are met.
• Research and pursue government and education bid opportunities, including municipal, county, state, federal, K–12, and higher education accounts.
• Manage the RFP process from opportunity identification through submission, coordinating proposal content, pricing input, compliance requirements, and deadlines.
• Develop relationships with facilities managers, procurement officers, and other key decision-makers.
• Collaborate with leadership on competitive bid strategies and pricing approaches.
• Maintain accurate account records, sales activity, and opportunity pipelines in HubSpot.
• Provide regular forecasts and updates on account growth, new business wins, and upcoming bids.
• Monitor market trends, competitor activity, and procurement requirements affecting target customers.

REQUIREMENTS

• Bachelor's degree in Business, Construction Management, or a related field preferred, or equivalent experience.
• At least 3+ years of experience in business development, account management, or sales of commercial services.
• Experience in commercial plumbing, mechanical services, construction, or facilities services strongly preferred.
• Demonstrated success expanding existing accounts and/or winning bid contracts competitively.
• Experience with government and/or education RFP processes.
• Excellent relationship-building, communication, presentation, and negotiation skills.
• Strong organizational skills and the ability to manage multiple accounts, proposals, and deadlines.
• Self-motivated with the ability to manage a book of business independently.
• Proficiency with CRM software and Microsoft Office or Google Workspace; HubSpot experience is helpful.
• Valid driver's license and reliable transportation for travel throughout the Greater Houston area.