Network Operations Watch OfficerZachary Piper Solutions is seeking an experienced Network Operations Watch Officer to join a leading federal technology and defense contractor on a mission-critical U.S. Air Force program at Joint Base Andrews, MD. This a fully onsite role at Joint Base Andrews, MD, requires an active Secret security clearance, and requires adherence to the Sunday - Thursday, 6am - 2:30pm EST Shift* The Operations Watch Officer will support mission-critical network infrastructure and continuous network operations across classified (SIPRNet) and unclassified (NIPRNet) environments at Joint Base Andrews. The role combines hands-on Cisco network engineering, network security, infrastructure monitoring, incident response, and service restoration to maintain operational readiness across DoD enterprise networks.Responsibilities of the Network Operations Watch Officer:Monitor and maintain enterprise WAN infrastructure across classified and unclassified networks.Identify, triage, and troubleshoot network alerts, connectivity issues, outages, and system events.Perform incident management, service restoration, and escalation to Tier 3 engineering teams.Conduct advanced log analysis to support proactive threat identification and incident remediation.Utilize Cisco Prime, SolarWinds, SCOM, and other monitoring tools to maintain network availability.Coordinate incident response with the Communications Focal Point (CFP), mission partners, technicians, and telecommunications carriers.Provide proactive problem management, technical documentation, and customer reporting.Qualifications for the Network Operations Watch Officer:Bachelor's degree with 2+ years of relevant experience; additional experience may substitute for a degree.2+ years of hands-on experience with enterprise routers and switches.Cisco Nexus (Layers 1-3): Hands-on NX-OS administration (5K/7K/9K), VLANs, trunking, STP, LACP/vPC, OSPF, EIGRP, BGP, VRF, subnetting, and physical network connectivity.TACLANE (KG-175): Hands-on encryption device maintenance, troubleshooting, zeroization, SKL key loading, EKMS/KMI procedures, and red/black interface fault isolation.Experience with Cisco Prime or comparable network monitoring platforms, including SolarWinds and SCOM.Experience reviewing network events, troubleshooting enterprise incidents, and producing technical triage documentation.Ability to support a continuous 24/7 network operations environment.Active Secret clearance*Active DoD 8570 IAT Level II certification (CompTIA Sec+)*Ability and Willingness to work fully onsite at Andrews AFB in MD, in accordance with the Sunday - Thursday, 6am - 2:30pm EST shift*Preferred:CCENT or CCNA certification.Experience configuring and tuning SolarWinds, SCOM, or similar network monitoring platforms.Experience with ITSM tools, particularly BMC Remedy.Experience supporting military command centers, network operations centers, or Air Force Communications Focal Point (CFP) environments.Compensation for the Network Operations Watch Officer:Salary Range: $55,000 - $70,000 *depending on experience*Comprehensive Benefits: Medical, Dental, Vision, 401k Plan, PTO, Holidays, Sick Leave if required by law
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