Retail Service Specialist

AAA Northern New England West Lebanon, NH Closed
AAA Northern New England is looking for Retail Service Specialist in West Lebanon, NH.
This local job opportunity with ID 412295163 is live since 2020-09-18 10:22:01.

Job Description

Member Services and Insurance Support Comprehensive Benefits including Pension This position performs a variety of duties in support of growth in membership, travel, and insurance business lines. The Branch Specialist is responsible for servicing the needs of the member and insured, maintaining service quality standards, and providing added value through MRM cross-sell activities. You will assist in the service of existing insurance policies and review and complete documentation as needed in support of new business insurance policy accuracy. You will also provide travel related materials, assist with maintaining new and existing memberships, and provide sales leads to other departments as appropriate to achieve individual, Branch, and organizational goals. AAA Northern New England is part of the largest federation of AAA clubs in the nation. We have over 15,000 employees in 21 states helping over 16 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Qualifications * High school diploma, G.E.D. or equivalent certificate required * 2 years of college or related work experience preferred. * Moderate knowledge of AAA products and services in the following areas: insurance, travel counseling, publications, maps and routing preferred. * Excellent verbal and written communication skills. * Demonstrate customer service skills to engage and provide legendary service. * Ability to navigate Windows, Outlook, Word, and Internet/Intranet * Successful completion of a Background check and drug test Benefits: * Health coverage for medical, dental, vision, life insurance * Disability Coverage * 401(K) saving plan with company match * Pension * Tuition assistance * PTO for community volunteer programs * Wellness program * Employee discounts "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value." AAA is an Equal Opportunity Employer
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