Quality Assurance Inspector

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Quality Assurance Inspector is responsible for quality monitoring within Fulfillment Pharmacy operations.  , which will include opening and inspecting packages for accurate paperwork, and product, as well as counting pills to ensure accuracy of HVF.  In addition the Inspector will be responsible for validating the accuracy of Kirby Counting tools by conducting tests on each tool to validate accuracy of counts.   Additional inspections will be required as needed as new automation is launched, or as new clients implement with in ESI to ensure accuracy and quality of product dispensed from our fulfillment pharmacies.   Information will be entered into a database for trending and service improvement initiatives managed by the QM&AR teams.


  • QA Inspector will be expected to  inspect packages post ship to ensure accurate paperwork and product  to ensure compliance to Client and ESI requirements.  Reporting results to Pharmacy Operations and the Quality Manager.
  • Conduct an inspection of each  Kirby Lester counting tool   to ensure each tool is counting properly on a quarterly basis, Clean machines as necessary to ensure accurate operation.  Notify Operations Management when an issue is identified.  .
  • QA Inspector will be responsible for ensuring adherence to client contracting as it relates to performing internal auditing and quality improvement by ensuring that the proper number of inspections get completed each quarter on time as required.
  • QA Inspector will be responsible for inspections of product from the Unit of Use machinery, post ship by opening and inspecting the packages to accuracy of product and paperwork. 


  • High School Diploma or GED required.
  • 0-1 years of experience.
  • Knowledge of PBM industry and pharmacy operations preferred.
  • Detail oriented with excellent organizational skills. 
  • Ability to work and finish within dead line requirements. 
  • Flexibility to adapt in a changing environment. 
  • Ability to work individually and within a team dynamic. 
  • May be required to work a weekend or alternate shift.


Members of the Client Services team are crucial in helping us achieve our mission of making medicine more affordable and accessible by focusing their attention on exceeding market needs for speed, flexibility and reliability.  Whether working in Manual Claims Processing, Eligibility, Quality Control, Implementation or Client Service Center, these centralized teams are at the front line interacting with patients on a daily basis to make sure we “get it right the first time” and continually increase client satisfaction, reduce waste and eliminate the cost of rework.


Advance your career with the company that makes it easier for people to choose better health.

Employer is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most Admired Companies" in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Employer is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Employer is a VEVRAA Federal Contractor.


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