Employer (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. Employer offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit Employer for more information.
As a member of the Tier II group, the IT Systems Engineer II provides advanced Tier II support by troubleshooting and repairing network devices, tools, and services for a nationwide fiber optic transport network as well as network support for two (2) geographically separated Network Operation Centers (NOC). The position serves as the NOC primary point of contact (POC) for problem escalations. The Tier II interacts with Network Provisioner or equipment vendors to identify and develop solution to escalated problems. The position requires fluent understanding of Layers 1/2/3 inter-dependences and IP proficiency. The network is expected to sustain continual growth to include additional sites and customers across the life of the program and the ITSE responsibilities continue to grow as new customers are added to the network.
Bachelors or Equivalent in Information Systems or Other Technology
Alternate Location: US-Colorado-Colorado Springs; US-Texas-San Antonio
Requisition #: 145908
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at Employer style="color:black">
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The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.read more