The Project (Account) Manager is the primary point of contact with the State’s contract administrator for activities related to contract administration, high-level project management and contractor/staffing scheduling, correspondence between the State and Contractor and deliverables reviews. This position may be staffed less than full time as long as all functions are performed to meet the needs of this customer.
The Project (Account) Manager is assigned the management of a specific project and the work performed under assigned contract. Performs day-to-day management of the project, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project. Acts as a facilitator between a Wisconsin DCF and Employer team. Is responsible for ensuring that work performed under contract is within scope, consistent with requirements, and delivered on time and on budget. Identifies critical paths, tasks, dates, testing, and acceptance criteria. Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels). Monitors issues and provides resolutions for up-to- date status reports. Demonstrates excellent writing and oral communications skills.
The skills and background required to provide account management services include but are not necessarily limited to\:
• Previous project management experience
• Experience in automated child welfare systems, government sector systems, private sector systems and other related experience
• Must have at least four (4) years of SACWIS or other large Child Welfare IT systems experience
• Be proficient in written and spoken English;
• Possess advanced writing, verbal, and presentation skills;
• Be able to work independently, leverage previous experience, and lead specific tasks;
• Be knowledgeable in system requirements definition and analysis, system design, project management, test plan definition and execution, and performance measurement; and
• Provide staffing resources with experience in large-scale government system implementation.
Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline. Master’s degree is preferred. Project Management Professional (PMP) certification is required.