Consumer Loan Officer

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Are you looking to advance your career with a successful and stable organization in a sales role that has abundant opportunity for advancement? Are you interested in impacting the lives of those in your local community? Employer is rapidly expanding and looking for driven individuals with the desire to work in sales and share in our success as we continue to grow!  As a Consumer Loan Officer, you create relationships and learn about our members’ lives and financial history.  You have the unique ability to look beyond a credit score, placing value on individual circumstances, and help our members achieve their financial dreams.

Employer has locations throughout Wisconsin, Iowa and Southeast Minnesota. Relocation assistance is available to help start your career in a new area. You will also be provided robust, paid training, on-going professional development opportunities, and a competitive base wage with the opportunity to earn incentive pay based on sales performance. Employer also offers a low-cost comprehensive benefits package.


The Consumer Loan Officer position is a financial sales position.  In this role you will provide information on financial products and services to current and prospective members. You are responsible for completing the full loan application process, including the preparation of documents, analysis of data and credit history, as well as collecting and reviewing required documentation for consumer loan products.  You will promote credit union products to members and impact local decisions to approve or deny loan applications. Additional responsibilities include:

  • Provide exceptional service to our members from the loan application to approval process.
  • Make calls to members using lead lists generated internally to increase clientele and loan applications.
  • Get to know our members’ financial situations in order to suggest the best product or service that will meet their needs. Determine collateral needs and payment plans for members applying for routine loans.
  • Recommend and outline terms of loan. Inform and educate prospective borrowers of loan commitments.
  • Place follow-up calls to members regarding delinquent loans.
  • Network within the community to promote MCU’s services and generate new sales opportunities.


The ideal candidate is one committed to providing exceptional service.  It’s more than “crunching numbers” at Employer (MCU), we take the time to understand our members and fully understand their story to find creative solutions to help them achieve their financial dreams. Qualifications include:

  • Ability to build rapport, credibility and trust
  • Competitive drive with determination to succeed and achieve sales goals
  • Positive attitude and willingness to learn
  • Experience working in a face to face customer service/sales environment
  • Degree in Business or related field is preferred
  • Proficiency in Spanish is given additional consideration


Employer is an Equal Opportunity Employer.

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