Getzville , NY Customer Service
Description: Position Purpose\: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established time frames utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration a...
Jackson , MS Customer Service
Description: Position Purpose\: Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner Reference current materials to answer escalated and complex inquiries from members and providers regarding claims, eligibility, covered benefits and authorization status matters Provide assistance to members and/or providers regarding website registration and na...
Dallas , TX Customer Service
Description: Position Purpose\: Supervise clinical and non clinical staff to ensure productivity and quality metrics are met and/or exceeded. Oversee daily operations of call centers toward achievement of successful call outcomes and organizational goals/initiatives. Oversee all related activities including department workflow and communicate and reinforce standards for the call center team Res...
Carbondale , IL Customer Service
Description: Position Purpose\: Serve as a liaison between Customer Service Representatives CSRs), management and other various departments. Resolve customer inquiries via telephone and written correspondence in a timely and appropriate manner. Investigate and resolve complex claims matters in coordination with health plan and/or corporate departmentsCoordinate the day-to-day work functions, actin...
Albuquerque , NM Customer Service
Description: Position Purpose\: Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner. Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and ...
Indianapolis , IN Customer Service
Description: Position Purpose\: Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations. Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. Verify eligibility and benefits Answer phone queues and process f...
Des Moines , IA Customer Service
Description: Position Purpose\: Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations. Initiate authorization requests for outpatient and inpatient services in accordance with the prior authorization list. Route to appropriate staff when needed. Verify eligibility and benefits Answer phone queues and proces...
Pittsburgh , PA Customer Service
Description: Position Purpose\: Administer the process of successful and safe participant reintegration into a community setting. Coordinates with vendors to ensure needs of member are met.Evaluate and review Person Centered Service Plan to identify requested services and providers.Coordinate with various housing agencies to secure residence including\: contact realtor or leasing office to obtain ...
Des Moines , IA Customer Service
Description: Position Purpose\: Assist in monitoring utilization of medical services to assure cost effective use of medical resources through processing prior authorizations and act as trainer and mentor to less experienced staff. Provide technical support to staff and provide ongoing training. Initiate authorization requests for output or input services in keeping with the prior authorization ...
St. Louis , MO Customer Service
Description: Position Purpose\: Responsible for managing member and provider solution applications by providing requirements for design, development and utilization by end users. Oversee all system initiatives including service related programs and ongoing service activities. Evaluate enhancement opportunities and scope expansion.Develop, share, and incorporate organizational best practices into b...
Sorry, nothing found ;(
Loading...
Sorry, we didn't find any job. Please, try once more