Medical Receptionist

Concierge Receptionist – Internal Medicine

Full-Time | Direct Hire

Monday–Friday | Day Shift

Fast-Paced Internal Medicine Practice

About the Opportunity

A well-established internal medicine practice is seeking a polished and professional Concierge Receptionist to join their front office team. This role is ideal for someone who thrives in a patient-focused environment, enjoys working in a collaborative team setting, and can confidently manage a high-volume front desk with professionalism and efficiency.

The ideal candidate will bring strong medical front office experience, excellent communication skills, and the ability to create a welcoming experience for patients while supporting daily clinic operations.

Responsibilities

• Greet and assist patients in a professional, concierge-style environment
• Manage patient check-in/check-out processes
• Answer and direct high call volumes professionally and efficiently
• Schedule appointments and coordinate patient flow
• Verify insurance and update patient demographics
• Maintain accurate documentation within the EMR system
• Communicate effectively with providers, clinical staff, and patients
• Support front office operations in a fast-paced internal medicine setting

Qualifications

• Minimum 2 years of front office experience within an internal medicine clinic
• Strong understanding of medical terminology
• Experience working in a high-volume medical practice
• Ability to multitask and remain organized under pressure
• Strong interpersonal and customer service skills
• Team-oriented mindset with a collaborative approach
• Associate degree (AA) or higher required

Preferred Qualities

• Professional and polished presentation
• Strong attention to detail
• Positive and patient-centered attitude
• Ability to adapt quickly in a busy clinical environment
• Comfortable handling sensitive and confidential information

Why Join This Team?

• Stable and growing medical practice
• Collaborative and supportive environment
• Opportunity to work closely with experienced providers and staff
• Patient-focused culture with strong operational support
• Long-term growth potential within the organization