Onsite Customer Service Agent

Our client, a leading organization in the legal services industry, is seeking a On site Customer Service Representative Call Center to join their team. As a On site Customer Service Representative Call Center, you will be part of the Customer Support Department supporting the team responsible for managing large-scale class action notifications and customer inquiries. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.

Job Title: On site Customer Service Representative Call Center

Location: El Segundo, CA

Pay Range: $24.00/hr

Shift: Full Time 8 AM to 8 PM, 8-hour shifts

What's the Job?

• Assist with class action noticing and respond to customer service questions related to large-scale notifications
• Provide exceptional customer support via phone and written communication
• Maintain accurate and detailed records of customer interactions
• Support team efforts to resolve issues efficiently and professionally
• Ensure compliance with legal and regulatory guidelines during customer interactions

What's Needed?

• Excellent English skills, both written and spoken
• Strong attention to detail and organizational skills
• Ability to work from 8 AM EST until 8 PM EST in 8-hour shifts
• Legal knowledge and call center experience for high-volume support is a plus
• Spanish language skills are a plus but not required

What's in it for me?

• Work in a dynamic environment supporting a significant class action project
• Gain valuable experience in customer service and legal compliance
• Collaborate with a dedicated team committed to excellence
• Opportunity to grow within a reputable organization

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.