Business Strategy Senior Manager - Canadian Public Sector Experience Services

In this role you will lead strategic business initiatives for Salesforce Professional Services within the Canadian Public Sector, guiding executive-level engagements and multi-year programs. You will translate client ambitions into actionable roadmaps, partnering with cross-functional teams to drive value realization. The role focuses on enterprise strategy, operating model design, and adoption of new digital models to accelerate outcomes. You will work closely with C-level customers and internal delivery leaders to scale impact and ensure delivery excellence.

• Provide business strategy SME support during sales and delivery cycles for Salesforce products and services
• Position and sell large enterprise consulting engagements; define scope, value narrative, and pitch cross-functionally
• Identify future sales opportunities to sustain customer value
• Conduct discovery and assessments to develop future-state operating models and business visions
• Identify process improvements to increase efficiencies and impact
• Translate pre-sales vision into an actionable Phase 0 roadmap and maintain momentum
• Leverage AI tools in deliverables and activities
• Develop multi-year roadmaps prioritizing investments aligned to business objectives
• Create strategic use cases to demonstrate value and change implications
• Drive stakeholder alignment and cross-functional collaboration for new ways of working
• Support adoption of digital operating models, governance, and change management
• Collaborate with program management to embed value strategies into delivery
• Coach and develop other strategists and drive consistent delivery standards
• Contribute to building the Business Strategy capability and internal knowledge base
• Travel up to 25-30% as required
• Possess Canadian citizenship and ability to obtain government clearance

• Minimum 8 years of client-facing experience leading complex experience-led engagements with large-scale transformation
• GTM support experience including scoping, proposals, RFPs, and executive presentations
• Comfortable presenting to C-suite executives and handling objections
• Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Governance, Experience Design, Change Management, and/or Value Realization
• Salesforce product knowledge relevant to Public Sector
• Proven Canadian Government sector experience
• Ability to develop industry POVs and identify market trends
• Strong verbal and written communication, including workshop design and facilitation
• Excellent relationship management and cross-functional collaboration skills
• BA/BS or MA/MS in related field or equivalent experience
• Willingness to travel and obtain required security clearances

• customer-centric
• collaborative
• strategic storytelling
• Salesforce product knowledge
• Business Strategy
• Enterprise Architecture