IT Support Technician III (503360) (Englewood)

IDR, Inc. Cherry Hills, CO Open
IDR, Inc. is looking for IT Support Technician III (503360) (Englewood) in Cherry Hills, CO.
This local job opportunity with ID 3911667910 is live since 2026-10-23 02:52:34.
IDR is seeking an IT Support Technician III to join one of our top clients for an onsite opportunity in Englewood, CO. This position supports executive-level staff with computer equipment and related IT support within a highly regulated environment. The role involves delivering high-energy, customer-first support to VP-level executives and above, troubleshooting various hardware and software issues, and proactively anticipating their technology needs. Position Overview for the IT Support Technician III: Provide professional IT support to executive staff, including troubleshooting computers, printers, software, and peripherals. Anticipate and resolve technical issues proactively to minimize disruptions. Deliver exceptional customer service with a white glove support philosophy. Support IT standards related to computers, network technology, and peripherals in a highly regulated environment. Maintain high levels of punctuality and commitment to ensure long-term support stability. Requirements for the IT Support Technician III: 4 years of experience in Desktop Support, specifically supporting executives. Experience supporting in a highly regulated environment such as government or DoD. Strong knowledge of current IT technical standards related to computers, printers, network technology, drivers, and peripherals. Experience with ServiceNow or similar ticketing systems. High-level written and verbal communication skills with end users and demonstrated customer/solution ownership. What's in it for you? Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25 Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row. Compensation Details:$42.75/hr W2 LI-Onsite5c143e31-5e48-4549-b638-05792d185386 read more

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