Director, Business Insights Delivery & Analytics Product Owner

In this role, you will lead the strategic direction and delivery of analytics for the Claim BI&A portfolio, guiding an agile team of engineers and analysts. You'll define roadmaps, partner with business leaders and data governance to ensure impactful insights and data assets. You'll champion AI-native practices across the analytics lifecycle and drive adoption of data-driven solutions that improve outcomes for customers and agents. This is a senior, cross-functional leadership position with a focus on shaping how data informs claim decisions at scale.

• Health insurance for employees and family
• 401(k) match dollar-for-dollar up to 5%
• Pension plan funded by Travelers
• Paid time off (minimum 20 days) plus holidays
• Wellness program and mental health resources
• Volunteer encouragement and matching gift program

• Set long-term strategy and milestones for the analytics portfolio, including dependency mapping and timelines
• Lead intake of business demand and assess value against roadmaps
• Design insights portfolios with business partners to meet goals
• Promote adoption of decision analytics capabilities with stakeholders
• Drive execution efficiency by coordinating internal and external teams and avoiding delivery redundancies
• Provide use cases for tool assessments and guide solution design aligned with data governance and security
• Coach and develop team members, including team leaders
• Ensure solution design aligns with enterprise data management and governance controls
• Represent the portfolio in management discussions to enable informed decisions
• Perform other duties as assigned

• Bachelor's degree or five years of equivalent experience with BI tools and techniques
• Excellent communication skills with ability to interact with all management levels
• Strong technical understanding of delivery methods and platforms and their use
• Ability to set data and information delivery strategies

• communication
• stakeholder management
• negotiation
• business intelligence tools
• data governance
• enterprise data management