Medical Front Desk Receptionist - Podiatry

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As a Medical Front Desk Receptionist, you will be responsible for providing clerical, administrative and phone support for our Podiatry practice. We are looking for a self-starter with a positive team player, excellent customer service skills, insurance verification and positive attitude. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

• Greet and welcome guests as soon as they arrive at the office
• Answering multiple phone lines, directed calls, managed and maintained the office voicemails
• Data entry of new patient demographic information, past medical history, etc. into EHR
• Check in and check out the patient through the office EMR system (ModMed)
• Strong knowledge of insurance eligibility, authorizations, copays, co-insurance, deductibles and self-pay pricing
• Have knowledge of the insurances accepted in the office
• Collect copays and deductibles at the time of service and balance at the end of the visit
• Call patient to schedule appts when needed for follow up
• Scan, update information into patient information
• Assist doctor and back office as needed
• Provide basic and accurate information in-person and via phone/email
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Strong experience in insurance authorizations, benefits and eligibility
• Solid xhyhwjd written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize task

• Medical Receptionist Customer service: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)
• Podiatry: 1 year (Preferred)
• Knowledge ModMedn EMR is a plus