Business Development Director

In this role you will secure and grow revenue by engaging decision-makers at clinical sponsors, leveraging cross-sell opportunities across IQVIA services, and managing end-to-end sales processes. You will build strategic account plans, advocate for customer needs, and coordinate cross-functional teams to close contracts. The role emphasizes relationship-building, market insight, and proactive, consultative selling in a fast-paced environment. You will work with cross-functional partners to drive customer value and impact.

• Prospect and develop new business opportunities within target accounts
• Cultivate long-term relationships with key decision-makers and understand customer organizations
• Maintain knowledge of IQVIA services to identify cross-sell opportunities
• Monitor competitive activities and respond with strategic justification for awards/non-awards
• Develop sales plans for target accounts and propose appropriate solutions
• Coordinate with contracts and proposals to build compelling offers
• Lead sales presentations with operations and functional managers
• Educate teams on customer culture and sales techniques necessary to close
• Manage follow-up and drive completion of contractual documents
• Adapt strategies to meet market demands and financial targets
• Maintain high visibility within customer organizations
• Monitor customer satisfaction through regular communication
• Plan and coordinate all customer sales activities
• Record all customer sales activities in CRM and prepare reports for Sales Management
• Serve as liaison between customer and technical/operational groups at IQVIA

• Bachelor's degree in business management
• 12 years related experience including 5 years in CRO/Pharmaceutical sales or relevant industry
• Proven track record with mid- to senior-level client engagement
• Strong business/industry awareness and understanding of drug discovery and development
• Excellent analytical skills for interpreting customer data
• Ability to manage timelines and influence internal and external stakeholders
• Adaptability to changing priorities and fast-paced environments
• Strong communication skills (oral and written)
• Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel)
• Ability to travel up to 40%

• Influence and negotiation
• Relationship-building
• Adaptability
• CRM usage
• Sales planning and proposal development
• Data analysis of customer business information