Business Intelligence Director - Americas

As the Business Intelligence Director - Americas, you drive insights that fuel growth and client impact by leading the Americas BI Center. You will guide industry and practice research, partner with cross-functional leaders, and shape strategies with evidence-based intelligence. You'll lead a high-performing, diverse team, advance operating practices, and champion responsible AI adoption to deliver practical value for consulting teams and clients. This role combines leadership, research excellence, and strategic advisory in a dynamic, global firm.

• health and vision/dental coverage
• 401K
• tuition reimbursement
• identity theft protection
• mental wellness support
• paid leave and holidays

• Lead and develop managers across industry and practice research to deliver high-quality insights
• Set priorities aligned with global BI Center strategy and Americas priorities
• Build an inclusive, high-performing team culture focused on accountability, quality, and innovation
• Provide coaching and development support to managers to grow leadership capabilities
• Coordinate resource planning and workload management across peak business periods
• Act as trusted advisor to senior leaders across Americas for growth and market positioning
• Translate business needs into research and intelligence strategies for growth and client impact
• Oversee research delivery including trends, competition, company and financial analysis for consulting and client delivery
• Ensure outputs are practical and tailored to internal clients and client-facing stakeholders
• Improve research products, workflows, and efficiency; expand repeatable deliverables

• Seven+ years in business intelligence, market research, competitive intelligence, or related fields
• Bachelor's degree; advanced degree preferred in business, finance, economics, information science, data analytics, or related fields
• Proven leadership experience managing managers in a matrixed, fast-paced environment
• Strong understanding of research methodologies, market/competitor intelligence, and financial analysis
• Experience with research databases, market data tools, collaboration platforms, and firm-approved AI/automation technologies
• Experience managing research vendors, data subscriptions, and cross-functional governance with Procurement, Legal, Risk, Finance, and IT
• Ability to build credibility with senior executives and practice leaders, and translate business needs into actionable insights
• Commercial mindset with judgment to deliver practical, actionable insights
• Excellent written and verbal communication in English; ability to present to senior audiences
• Comfort leading through change and scalable processes; track record of multi-project delivery
• Curiosity, creativity, resilience, and proactive problem solving
• Commitment to collaboration across boundaries and inclusive culture
• Must be authorized to work in the United States; no visa sponsorship
• Core working hours 8:30-17:30 local; willingness to work outside hours for global collaboration

• leadership and people development
• collaboration and cross-functional influence
• strong communication and storytelling
• research databases
• market data tools
• knowledge platforms