Global Business System Change Manager

In this role, you lead enterprise-scale change programs within the Global Business System (GBS) portfolio, translating strategy into actionable plans and ensuring sustained adoption. You will coordinate with cross-functional teams, leaders, and training partners to minimize disruption and embed changes. You shape communications, readiness, and coaching to accelerate adoption and deliver measurable business outcomes. This position offers autonomy, impact, and the chance to contribute to energy challenges as an employee-owner.

• competitive base salary
• annual incentive plan
• on-site in Chicago, IL
• employee-owner
• transparent pay practices
• professional development opportunities

• Execute change management plans across the GBS program
• Lead impact and readiness assessments and escalate risks
• Identify adoption risks and barriers and drive mitigation
• Support cutover, go-live, and post-implementation stabilization
• Partner with stakeholders to address local impacts and concerns
• Provide sponsors and leaders with talking points, FAQs, and coaching materials
• Act as day-to-day change liaison for impacted teams
• Draft, coordinate, and deliver communications aligned with change strategy
• Maintain schedules and ensure timely communications
• Collect and synthesize feedback via pulse checks and other mechanisms
• Support training needs analysis and learner impact assessments
• Coordinate training logistics, materials, and reinforcement activities
• Support post-training adoption and behavior change

• 5+ years of progressive change leadership for enterprise-wide or high-impact transformations
• Proven ownership of cross-functional, technology-enabled change programs with end-to-end delivery
• Track record of delivering measurable business outcomes and sustained adoption at scale
• Advanced stakeholder influence and alignment with senior leaders in ambiguous priorities
• Ability to translate strategy into integrated change plans including communications and training
• Expertise in impact assessment, risk identification, and mitigation across diverse stakeholders
• Data-driven change approach using KPIs, insights, and feedback loops
• Strong executive communication and storytelling for leadership audiences
• Ability to coach and enable leaders to sustain behavior change
• High autonomy, judgment, and adaptability in dynamic environments

• stakeholder influence
• communication
• coaching
• change management
• risk assessment and mitigation
• impact analysis