GROW Analyst-System Solutions-Seasonal

1-800-Flowers Hebron, KY Closed
1-800-Flowers is looking for GROW Analyst-System Solutions-Seasonal in Hebron, KY. This local job opportunity with ID 55185085 is live since 08/14/2019.
Description

GROW System Solutions Analyst are the liaison between the Contact Center and the IT department.

This position is responsible for determining user error versus performance/system problems. This position also assists associates in the resolution of general problems related to desktop applications, telephones, hardware and/or any other applications required to perform their primary functions.

Other duties include working System Solutions reports, Data Management and other duties as assigned.
Requirements

Minimum knowledge, skill and/or ability required to perform job functions:

Excellent troubleshooting, technical, and organizational skills; attention to detail; willingness to work in a fast-paced environment and effectively meet aggressive timelines.

Advanced communication skills. Be able to demonstrate exceptional customer service and communication skills essential to professionally and effectively interact with all levels of company personnel.

Skilled in Microsoft Office Tools

Flexibility in schedule to support the business needs; be available for overtime and weekends as needed.

Demonstrated ability to be hands-on; get into the details to drive issues to resolution.

Ability to multi-task in all functional areas as assigned, manage multiple projects simultaneously and work under stringent deadlines.

Ability to prioritize and problem-solve system issues.

Ability to work independently and be self-motivated

Must have the ability to adapt to changes in programs, policies and procedures while maintaining a positive attitude and be receptive to any feedback provided.
About Us
Harry & David is a leading gourmet gift company and a top 100 Internet Retailer. With a 75-year reputation for genuine farm-to-table freshness and unsurpassed quality, Harry & David is legendary for products such as the Fruit-of-the-Month Club gifts, Royal Riviera Pears, Oregold Peaches, and Moose Munch gourmet caramel popcorn made exclusively in our own confectionery.

Why Harry & David? We are the nation's foremost purveyor of gourmet fruit and food gifts through our premier direct marketing and e-commerce techniques. We offer a great corporate culture, competitive salary, and benefits package including medical, dental, and vision. If you love our gourmet food as much as we do, you will also enjoy our generous employee discount on all of our delectable Harry & David products.

Harry & David is part of the ***************** Family of Brands (*******************). read more

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