Senior Business Operations and Strategy Manager, Payments

In this high-visibility role, you will guide strategic decisions and optimize operations across our Payments business. You'll partner with leaders to pursue growth opportunities, improve performance, and scale our platform. Your work combines rigorous analysis with practical execution to align priorities and drive revenue. This is a chance to shape strategic initiatives in a global fintech environment and contribute to a fast-growing mission.

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Global Induction Program (Flying Start)
• Wellbeing Programs (Mental Health, Wellness)
• Flexible time off and community volunteering days
• Development programs for managers and leaders

• Evaluate new business opportunities through market analysis, financial modeling, and competitive research; develop clear recommendations and actionable plans.
• Synthesize insights and present findings to senior leadership in a structured, persuasive manner.
• Drive revenue and operational optimization by refining business models, processes, and service delivery with cross-functional teams.
• Ensure alignment of strategic priorities across verticals, marketing, product, engineering, finance, and payment operations.
• Lead and support annual and quarterly planning, defining goals, KPIs, and execution plans.
• Build financial impact assessments showing potential revenue growth, margins, and required investments.
• Maintain knowledge of industry trends and opportunities in global payments and FinTech.
• Partner cross-functionally from analysis to execution, ensuring stakeholder alignment and progress tracking.

• 6-10 years of experience in management consulting, strategy, business operations, corporate development, or related field.
• Experience in technology, SaaS, payments, or FinTech is highly preferred; prior Payments industry experience is a plus.
• Experience at top-tier consulting firms (e.g., Bain, BCG, McKinsey) or in investment banking/private equity is a plus.
• MBA preferred but not required.
• Strong analytical, problem-solving, and structured-thinking skills with ability to distill complexity into insights.
• Ability to operate in ambiguity, prioritize, and execute with an action-oriented mindset.
• Excellent verbal and written communication skills for senior stakeholders.
• Strong interpersonal skills and relationship-building across levels and functions.
• Passion for innovation, technology, and scaling a global business.

• analytical thinking
• structured problem solving
• clear communication
• market analysis
• financial modeling
• competitive research