Workers' Compensation Claims Specialist

State of Montana Helena, MT Closed
State of Montana is looking for Workers' Compensation Claims Specialist in Helena, MT. This local job opportunity with ID 56128692 is live since 08/23/2019.

The Montana Department of Labor & Industry exists to promote and protect the well-being of Montana's workers, employers and citizens, and to uphold their rights and responsibilities.



Customer Focus

Individual Responsibility

Individual Growth

Ethics in the Workplace

Continuous Improvement

Learn more about the department HERE !

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Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement and professional growth? If so, then you may be interested in the/Workers' Compensation Claims Specialist/position in the/Employment Relations Division/.

As a/Workers' Compensation Claims Specialist/you will:


Perform a variety of investigative, compliance and customer service functions in the administration of statutes and rules governing workers' compensation in Montana.

Be the primary contact for injured workers or their attorneys, employers, insurers, insurers attorneys or their claims examiners and the general public.

Serve as a subject matter expert on workers' compensation.

Participate actively as a member of the Claims Assistance team working to promote and protect the wellbeing of Montana's workers, employers, and citizens.


If you are the right person for this opportunity, you will have the following knowledge, skills or abilities:

Knowledge of:


Workers' compensation laws and rules.

Occupational Disease Panel process.

Skills in:


Analyzing, prioritizing, and organizing to produce work timely with a high degree of accuracy.

Using computers especially Microsoft Office Suite and various database systems.

Offering exceptional customer service to internal and external customers.

Ability to:


Build and maintain positive working relationships while displaying a team spirit.

Take action solving problems while exhibiting judgement and a realistic understanding of issues.

Provide presentations to various stakeholders on various aspects of workers' compensation.


This position is in a general office environment. Occasional in-state or out-of-state travel may be required to provide training or attend training.



Relevant bachelor's degree in economics, business, medical or a related field.

Minimum of three years of directly related qualifying experience.

Prefer incumbent who possesses the Montana Claims Examiner Certification.

Equivalent combinations of education and experience may also be considered on a case-by-case basis.

*This position may be covered by a Voluntary Employee Beneficiary Association (VEBA)


You are REQUIRED to attach a cover letter and resume at the time of application.

In your cover letter please address the following question:

- How has your professional career and education prepared you to meet the requirements of this position?

In your resume, include all work experience you have held that would help you qualify for this position, including duties and dates of employment (month & year - start & end).

A complete state application is not required; however, you will need to initiate the application and attach the cover letter and resume to be considered for this position. Failure to attach the cover letter and resume will result in your application being incomplete and will not be considered further.

Only electronic applications will be accepted. Materials submitted but not requested will not be considered in the selection process.

All documents for Veteran or Disability preference must be received or date stamped by the closing date. You will receive an email with instructions on how to submit such documents.

If you need an accommodation with the application process please contact the HR office.

For a copy of the complete job description send your request to ************** .


Your paycheck is just part of your total compensation package! Upon date of hire, employees working at least half-time for more than six months are eligible for state paid premiums toward employee core medical, dental, and basic life insurance coverage. Employees earn 15 working days of annual leave, 12 days of sick leave and 10-11 paid holidays each year. Membership in a Retirement System - vesting criteria applies. Flexible schedules may be considered. Learn more about them HERE !

Job: *Office/Administrative/Clerical

Title: Workers' Compensation Claims Specialist (04632)

Location: Helena

Requisition ID: ******** read more

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