Director, AI-Powered Cloud Media & Real-Time Voice (, NC, United States)

Genesys is seeking a seasoned product manager to lead the evolution of cloud-native media capabilities within Genesys Cloud. This role requires driving product strategy and execution of next-generation telephony platforms that enable AI-driven voice bots and enhance customer engagement. The ideal candidate will have over 10 years of experience in cloud-based product management, a strong understanding of VoIP systems, and expertise in leading cross-functional teams. A market-competitive salary between $193,700 and $340,700 is offered, alongside robust benefits including medical coverage and flexible work options.
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