The Edge Fitness Clubs is looking for Front Desk Customer Service Representative – Fitness Club in Delran, NJ.
This local job opportunity with ID 3939493783 is live since 2026-11-03 17:21:59.
The Edge Fitness Clubs is seeking a friendly, energetic Front Desk Associate to be the first point of contact for members and guests. In this role, you’ll greet and check in members, answer phones, and handle membership inquiries and basic sales in a fast-paced, high-energy environment. You’ll maintain a clean, organized front desk, support class and training schedules, and help promote club programs and events. Ideal candidates are positive, professional, and passionate about fitness and customer service, with strong communication skills and the ability to multitask in a team-focused setting. Greet members and guests, ensuring a friendly and professional first impression Manage member check-ins, guest passes, and verify memberships Answer phones, respond to inquiries, and provide information on services and amenities Process membership sales, upgrades, and basic billing or account updates Schedule tours, training sessions, and classes as needed Maintain a clean, organized, and welcoming front desk and lobby area Enforce club policies and ensure member safety and satisfaction Support promotions, events, and performance-driven sales goals Coordinate with trainers and staff to deliver a seamless member experience Handle basic member concerns and escalate issues when necessary Customer service Front desk operations Point-of-sale systems Membership sales Data entry Phone etiquette Conflict resolution Scheduling and calendar management Basic computer skills Cleaning and sanitizing procedures Medical Insurance Dental Insurance Vision Insurance 401k CPR/AED certification preferred First Aid certification preferred5c143e31-5e48-4549-b638-05792d185386
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