HR Business Partner

As an HRBP for the Revenue Cycle Management (RCM) organization, you partner with mid-to-senior leaders to optimize team performance and create a high-performing culture. You'll act as a liaison between RCM and HR Centers of Excellence to deliver value-added HR programs aligned with strategic goals. The role requires handling high-volume frontline staffing challenges with a strategic mindset and a focus on engagement. This hybrid role anchors on-site collaboration at Quest HQ in Secaucus, NJ, and supports a mission-driven healthcare environment.

• Day 1 Medical for FT (30+ hrs)
• 401(k) company match up to 5%
• Education assistance through MyQuest for Education
• Career advancement opportunities
• Annual incentive plans
• Life and disability insurance

• Partner with RCM leaders to translate business plans into actionable talent and organizational plans
• Liaise with HR Service Center and Centers of Excellence to ensure aligned HR programs for RCM
• Lead talent acquisition and retention strategies to reduce turnover in frontline RCM roles
• Provide guidance on transformational change initiatives within billing and collections teams
• Support development of an optimal culture prioritizing productivity, quality, service, and employee success
• Advise on organizational design, career pathing, and employee engagement best practices
• Coach mid-level RCM leaders and frontline managers to improve capability and performance
• Analyze turnover data and conduct stay/exit interviews to inform leadership decisions

• Bachelor's degree in HR, Business Administration, Organization Development, or related field
• 4 years of progressive HR experience, ideally with HRBP or generalist responsibilities
• Experience supporting a Revenue Cycle Management, healthcare billing, or high-volume frontline operation
• Demonstrated ability to build relationships and influence leadership at frontline to mid-level
• Experience implementing retention and talent acquisition strategies for high-turnover roles
• Strong analytical skills to leverage HR metrics for decision making
• Excellent communication skills for presenting ideas to leadership
• Understanding of organizational design, career pathing, and employee engagement practices

• relationship building
• influence and consulting
• strong communication
• HR metrics analysis
• talent acquisition and retention strategy
• organizational design and career pathing