Premium Support Business Development Manager, AWS Enterprise Support

In this role you drive the Premium Support strategy and go-to-market for AWS Enterprise Support, with a focus on increasing paid offerings adoption while safeguarding margins. You collaborate with customers, partners, and field teams to uncover value, design experiments, and quantify ROI to accelerate cloud adoption. You enable the sales force and partner ecosystem to scale opportunities and refine offerings. You will work across functions to deliver measurable business impact and customer value.

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription)
• 401(k) matching
• paid time off
• par ental leave

• Engage customers, partners, and field teams to measure value and pain points in Enterprise Support adoption
• Analyze adoption drivers and identify improvement levers
• Design and run controlled experiments to boost adoption
• Review pricing and costing to ensure customer savings
• Quantify impact and ROI of Support investments on AWS platform adoption
• Develop sales collateral and value proofs for customers and partners
• Drive commercial innovation with differentiated offerings per segment
• Create training materials with Field Enablement to articulate value proposition
• Collaborate with Commercial/Public Sales, Premium Support, and Enterprise stakeholders
• Prepare and present business reviews to senior Sales and BD management
• Navigate end-to-end Enterprise Support deals with Sales

• 5+ years developing, negotiating and executing business agreements
• Bachelor's degree
• Knowledge of publisher ad tech stacks and/or advertising technology
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules
• Experience selling enterprise software or cloud-based applications

• strong analytical ability
• clear value articulation
• curiosity and insight-driven thinking
• publisher ad tech stacks and/or advertising technology
• data interpretation and business recommendations
• experience with enterprise software or cloud-based sales