IT Support Technician

Position Overview

We are seeking three contract technicians to support a large-scale Windows 11 rollout and IGEL device replacement project within a healthcare environment. This engagement will focus on upgrading workstations, replacing legacy devices, and providing end-user support to ensure a smooth transition.

The contract is expected to run April through September and will play a key role in ensuring devices are properly deployed, configured, and supported across the organization.

Key Responsibilities

• Assist with Windows 11 deployment and workstation imaging
• Perform hardware replacements and workstation setup
• Provide hands-on support to end users during device transitions
• Troubleshoot basic hardware, OS, and deployment issues
• Ensure devices are properly configured according to organizational standards
• Document device replacements and deployment activities
• Work closely with IT teams to ensure smooth rollout across departments

Required Qualifications

• Experience supporting Windows 11 deployments
• Experience with device imaging and workstation setup
• Experience performing hardware replacements and upgrades
• Strong end-user support and troubleshooting skills
• Ability to work in a fast-paced deployment environment

Preferred Qualifications

• Experience supporting healthcare or large enterprise environments
• Previous experience with large-scale device rollouts or refresh projects

Additional Details

• Contract Length: April – September
• Number of Openings: 3 Contractors
• Environment: Healthcare