ABX Customer Support & Business Development Specialist

ABX Customer Support & Business Development Specialist

Job Category: Administration Requisition Number: ABXCU004685

Posted: July 1, 2026

Full-Time

Location: Wilmington, OH 45177, USA

Description

Duties and Responsibilities:

Assist with monthly reporting

Assist with customer support and billing

Assist with flight schedule changes

Reach out to 3rd party vendors for ad-hoc ground handling services

Assist with cross department operations coordination for flights, permits, overflights, and schedule changes

Assist with UPS Peak badging, security training documentation, and badge tracking

Assist with Ad Hoc Charter Quotes

Perform other duties as assigned

Supervisory Responsibilities: N/A

Requirements:

High School Diploma/GED

3-5 years aviation experience

2 years' experience in flight or regulatory environment

Proficient with Microsoft software: Work, Excel, PowerPoint

Fluent in Outlook, Teams and Microsoft 365

Experience with Docusign and Adobe Acrobat

A proven self-starter with the ability to adapt to a fast-paced environment

Excellent communication skills

Exhibit a high degree of accuracy and attention to detail

Ability to interpret flight schedules

Knowledge of airport identifiers

Preferred:

College degree

Experience in Citrix, Ops ++ and Netline

Experience in obtaining flight permits and slots

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.