Front-End Specialist

EXACTA Land Surveyors is one of the nation's premier residential and commercial land surveying companies. Exacta provides services in Ohio, Illinois, Indiana, Maryland, New Jersey, Virginia, Florida, and Texas. Services include all types of residential, commercial, construction and ALTA/NSPS surveys with a commitment of accurate and timely delivery to our clients. Our surveys provide an important component for real estate type transactions involving buyers and sellers, title companies, lenders, attorneys, and real estate agents.

Front-End Specialist Position Summary

The Front-End Specialist plays a key role in supporting land survey operations through thorough online research and careful file preparation. This position involves performing detailed property research, preparing quotes, entering orders, and evaluating subject properties to determine when additional documentation is needed using proprietary systems. Over time, the role naturally evolves to include three primary focus areas: Order Validation, Research, and Quotes.

The Front-End Specialist ensures files are complete and accurate before moving to the next stage of operations. The role also provides essential administrative support, including managing emails, coordinating with municipalities, and assisting both internal teams and external clients.

The ideal candidate is an effective communicator with a positive, solution-focused attitude and the ability to manage multiple tasks simultaneously. Strong attention to detail and a commitment to delivering exceptional customer service are essential.

Front-End Specialist Schedule

This is a hybrid position. Team member will report to the office at 1500 W 3rd St, MZ130, Cleveland, OH 44113 a minimum of 3 days a week as scheduled by the supervisor.

Front-End Specialist Position Responsibilities

• Prioritize requests to meet deadlines.
• Organize and prepare electronic file folders, ensuring all documentation is correct.
• Perform administrative support tasks.
• Fully adhere to company policies, procedures, and work directives.
• Resolve internal/external customer issues in a prompt and professional manner.
• Establish and maintain effective working relationships with other employees, managers, clients and other parties as related to company services and overall business.
• Perform administrative support tasks.
• Actively support and model Exacta's 4 Strategic Pillars, including Dramatic Profitable Growth, Excellent Client Experience, Great Place to Work, and Executional Excellence.
• Perform all duties as assigned to meet business needs in a safe, ethical, and professional manner.

Front-End SpecialistSkills and Experience

• Minimum of high school diploma/GED diploma required.
• Able to communicate and respond to questions in a professional and knowledgeable manner ensuring business outcomes; assertive problem-solver and action-oriented team player. Must have a relentlessly positive, flexible, do-whatever-it-takes attitude; must be fast on your feet, poised under pressure, and committed to client service.
• Ability to balance the workload to accommodate demands of the job and exceed client expectations.
• Proficient in the independent application and use of job-related software/e-technology/cloud-based solutions.
• May require a valid Driver's License and maintain appropriate Automobile Insurance.

Company Benefits for Front-End Specialist

• Competitive Salary
• Medical/Dental/Vision Insurance
• Company Sponsored Life & Disability Insurance
• Voluntary Benefits - Accident, Critical Illness, Life, Short & Long-Term Disability
• Health Savings Account
• 401(k) with company match
• Paid Holidays
• Paid Time Off
• Childbirth Recovery Related Leave

The work is performed in an office setting with moderate noise levels. This job frequently requires the employee to stand, walk, use hands, read, talk, or hear. The employee may occasionally lift and/or move up to 10 - 25 pounds. Specific vision abilities include close vision and the ability to adjust focus.

EXACTA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Exacta Employee Value Proposition

Exacta offers a fulfilling career where your contributions are valued, and you can make a difference. Exciting career advancement opportunities, a clear path for professional development, competitive pay and benefits are available for each team member.

Exacta is a mission and values driven organization. At our core, Exacta's mission is to "provide peace of mind to our clients and make their lives easier". We perform that mission with a commitment to always doing the right thing - for our clients, for our team members and for the community.

Join our rapidly growing company where you'll be surrounded by colleagues who care, and who will inspire and challenge you each and every day!

Exacta - Unlimited Boundaries!

Compensation details: 19-19 Hourly Wage

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