Supply Chain & Logistics Team Lead

Company Description

Tensility International Corporation specializes in providing custom cable assemblies, power supplies, connectors, and wires to engineers, OEMs, and distribution companies worldwide. CTensility's components power innovations in diverse industries, including electronics, lighting, security, automotive, aeronautical, and green technologies.

Role Description

As we scale, we are looking for a hands-on leader to own and elevate our entire operational engine, from sourcing to final customer delivery. You will directly impact customer satisfaction, delivery performance, and company growth by ensuring the right products are sourced, built, shipped, and delivered on time and without friction. If you thrive in building systems, improving processes, and leading teams, this role is for you.

What You'll Own

End-to-end customer delivery

• Own the full lifecycle: purchasing ? production ? logistics ? fulfillment ? delivery
• Ensure customers receive the right product, on time, every time
• Turn operational performance into a competitive advantage

Supply chain strategy

• Build and refine a supply chain that is cost-effective, reliable, and scalable
• Balance inventory, lead times, and demand to improve service levels
• Align operations tightly with sales forecasts and growth plans

Vendors & logistics

• Own relationships with carriers like FedEx and UPS
• Improve transit times, reduce costs, and increase reliability
• Manage and negotiate with suppliers, manufacturers, and logistics partners

Customs & trade expertise

• Act as the in-house expert on import/export operations
• Ensure compliance while minimizing delays and friction
• Make critical decisions on classifications, duties, and trade strategy

Lead a high-impact team

• Team lead for a small, cross-cultural team across our US and Puerto Vallarta offices
• Build accountability, ownership, and a strong customer-first mindset
• Elevate team performance as the company grows

Drive continuous improvement

• Identify inefficiencies and fix them
• Improve systems (ERP/MRP), processes, and visibility
• Reduce errors, shorten lead times, and improve customer outcomes

Why this role is different

• You're not just managing operations—you're owning the customer experience through operations
• You'll have real influence over how the business scales
• You'll work closely with leadership and have high visibility and impact
• You'll build systems that last—not just put out fires

Qualifications

Active U.S. Customs Broker License (preferred)

Fluent in Spanish and English

7–12+ years in supply chain, logistics, or operations leadership

Experience owning end-to-end supply chain execution

Strong negotiation experience with carriers and vendors

Proven ability to lead teams and improve performance