Relationship Manager II - Small Business Banking

In this role, you manage and expand a book of small business clients to grow revenue and market share. You'll coordinate cross-functional efforts, assess credit and non-credit needs, and present a full range of PNC products to drive client loyalty. You work with moderate risk and complexity, leveraging internal tools to identify opportunities and mitigate risk. This position emphasizes a customer-centric approach within an inclusive, in-office culture.

• medical/prescription drug coverage with HSA
• dental and vision options
• life insurance
• short and long-term disability
• 401(k) with PNC match
• educational assistance program

• Coordinate relationship activities to grow sales, revenue and market share
• Originate, analyze, negotiate, and document credit and non-credit products
• Manage risk/return and drive quality for new and existing clients
• Identify and mitigate regulatory, reputational, operational, and credit risks
• Develop client opportunities by understanding needs and financial well-being
• Leverage internal networks and external relationships to acquire or expand clients
• Present the full range of PNC products and services to clients
• Use reporting and sales tools to identify and convert opportunities
• Assess and mitigate credit risk for more complex requests using credit fundamentals and internal policies

• 5+ years of industry-relevant experience
• University degree (preferred), with the option for a combination of education, certifications, and experience
• Strong capability in financial analysis, credit processes, and client relationship management
• Ability to manage moderate risk and complexity in client portfolios
• Proven sales orientation and ability to drive revenue growth
• Effective communication and decision-making skills
• Tech-savvy with ability to use reporting tools to identify opportunities

• Client relationship management
• Decision making and critical thinking
• Effective communications
• Credit processes
• Credit products
• Financial analysis