Senior Manager, Small & Medium Business Outside Sales

In this role you guide SMB sales efforts within Comcast's direct channels, aligning team activities with business goals. You will lead multiple sales groups, develop objectives, and implement programs that drive revenue growth. You'll coach Account Executives, design promotions, and ensure accurate revenue forecasting. This position offers impact on sales outcomes, cross-team collaboration, and the chance to contribute to Comcast's customer-focused, high-velocity environment.

• Support and optimize direct sales results by executing defined programs and sharing best practices across the company
• Maintain deep product/service knowledge to effectively guide SMB sales efforts
• Ensure ongoing competence of SMB Account Executives through training, development, and motivation
• Plan and coordinate sales promotions and incentives to achieve goals
• Drive team and individual achievement of sales, quality, and standards
• Monitor performance, counsel employees, and manage personnel issues per policy
• Prepare and analyze individual and group sales data to track progress and forecast revenue
• Design and manage the territory team structure and coordinate with internal teams for efficiency
• Lead by example to implement company Credo and strategic initiatives
• Coach and develop sales staff to meet objectives and ensure compliance with training requirements
• Demonstrate independent judgment in significant matters and maintain consistent attendance
• Handle other duties as assigned
• Understand operating principles and focus on customer-centric experience
• Promote cross-functional collaboration and contribute to Net Promoter System initiatives

• 7-10 Years of relevant experience
• Bachelor's Degree (preferred)
• Proven track record in managing sales teams and achieving results
• Strong coaching, development, and performance management skills
• Experience with sales forecasting and data analysis
• Excellent written and verbal communication, and organizational skills
• Ability to work nights and weekends as needed
• Independent judgment and discretion in significant matters

• communication
• interpersonal skills
• planning and organizing
• sales forecasting
• data analysis
• territory planning