Banquet Server - Holiday Inn World's Fair Park

Benchmark Hospitality Knoxville, TN Closed
Benchmark Hospitality is looking for Banquet Server - Holiday Inn World's Fair Park in Knoxville, TN. This local job opportunity with ID 11118302 is live since 08/02/2018.

Benchmark’scompany culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.

To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.

Job Description Summary:

The Banquet Server will set up and prepare banquet room for banquet functions. The Server will also serve and bus tables as well as clear and tear down banquet rooms at the end of the function.

Job Description:


  • Adhere to all uniform standards and maintain a professional appearance at all times.
  • Assist with set-up of tables, linens, chairs, etc. for full service of banquet events.
  • Maintain all banquet equipment, china glassware, etc. in good working order with minimum breakage.
  • Provide excellent food and beverage service for banquet events while following proper service sequence and rules set forth in the banquet server handbook.
  • Maintain knowledge of policies and procedures.
  • Maintain sense of urgency when on the service floor.
  • Maintain back of the house, front of the house and side work duties for overall productivity of banquet events.
  • Seek council from management when service questions arrive.
  • Complete all other assigned duties when necessary as assigned by your superiors.
  • Maintain clear and open communication between all staff members for overall event success.
  • Follow Proper Health and Safety practices at all times (review with Joe).
  • Welcome and be hospitable toward all guests.
  • Deliver food from kitchen or service area to guests in a timely manner while following proper service sequence and timing.
  • Perform sidework at the start, end, and during each shift as required.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food, drinks and service. Respond promptly and courteously to any requests.
  • Be willing and ready to assist fellow servers as situations arise.
  • Constantly maintain tables for cleanliness as function progresses.
  • Clear and reset tables according to standards.
  • Thank guests for their visit and invite them to return.
  • Be knowledgeable in all ABC rules and regulations concerning the sale of alcohol.
  • Maintain a professional image at all times and adhere to the uniform policy at all times.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or supervisor.
  • Provide a last positive impression by thanking all guests and inviting them to return.
  • Do not clock out without managers approval so we may ensure our catering rooms are completely cleaned and organized.
  • Although these responsibilities are a primary part of my job, they do not constitute all of the duties I will be expected to perform while employed at the HOLIDAY INN WORLD’S FAIR PARK. Because unforeseen circumstances may arise, I may be reassigned to other tasks. The General Manager has the ability to change my daily assignments as may become necessary. Must submit to a background check upon offer of employment.

    EOE / M / F / DIV

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