Quality Assurance Specialist II

Job Category: Quality Assurance

Full-Time

On-site

Memphis, TN 38141, USA

Responsibilities:

• Experience in temperature monitoring of controlled environments
• Provide support during regulatory inspections and customer audits.
• Plan and present Quality System information to internal and external groups
• Demonstrate expert knowledge of Quality Systems
• Familiar with Change Controls
• Work to maintain Quality Systems policies and procedures to ensure regulatory compliance
• Be a part of the internal audit team and assist in external audits
• Release "quarantined" product upon receipt of documentation from Client and use Hold and Release process
• Review/approve product-specific paperwork particular to Client guidelines
• Help guide Operations team in determining root cause of discrepancies and help develop corrective actions and verification activities
• Review and approve Deviations and CAPAs
• Make suggestions on Quality improvements
• Participate in cross-functional initiatives for a 3PL environment
• Strong leadership skills and logistics (3PL) knowledge
• Able to professionally communicate with customers/clients
• Assist in returns and damages process
• Perform record reviews to ensure compliance with all applicable procedures and regulations
• Other duties as assigned

Qualifications and Job Specifications:

• Bachelor of Science (BS) degree in Engineering, Science, Logistics, or related field preferred
• Minimum of 1-3 years' experience in a quality, preferably a logistics role
• Strong understanding of a 3PL business, audits and complaints procedures
• Validation and DEA experience strongly preferred
• Medical Device, Pharma, and Plasma experience preferred
• Demonstration of the following:
• Effective time management skills
• Impeccable verbal and written communication skills
• Ability to conduct appropriate research as needed
• Strong presentation skills
• Attention to detail and organization
• Critical thinking
• Interest in working in a fast-paced environment

Technical Expertise:

• Deftly navigate through Quality and Warehouse Management Systems with training – MQ1, Tecsys Elite, WebCTRL
• Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint
• Certified auditor training per ASQ or ISO (preferred)
• Demonstrated skills and practice of Six Sigma/statistics and process capability/FMEA
• Conversant with cGMPs, Quality Systems and CAPAs per 21 CFR 210/211 and 820
• Verifiable aptitude of FDA, OSHA and DEA regulations
• Intermediate public speaking and presentation skills
• Excellent verbal and written communication skills

Additional Employment Requirements:

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)
• Must be able to travel up to 10%.
• Must have a valid driver's license

Physical/Mental/Visual Demands:

• Work is light to medium in nature with frequent walking to perform assigned tasks
• Must be able to safely conduct occasional lifting of 25 - 50 lbs.
• Ability to handle multiple priorities and solve inquiries and issues expeditiously and efficiently
• Must be able to read at a distance, close to the eyes, and at arm's length with or without correction.

Working Conditions:

• Activities occur within a typical office environment
• 25% of time is spent in a warehouse setting
• 15 % of time is spent on key entry

Equipment Operated:

• Equipment: Laptop computer, cell phone, fax machine, copier, and desk phone
• Systems: Outlook, Excel, Word, PowerPoint, WebCTRL (Temperature Monitoring Software), TECSYS (WMS – Warehouse Management System), and MQ1 (Quality Management Software)

LifeScience Logistics is an equal opportunity employer. Candidates will not be hired based on their race, sex, color, religion or national origin. Reasonable accommodations are available for individuals with disabilities. We proudly support the employment of veterans and welcome applications from protected veterans and all qualified applicants.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.