Mitigation Technician - Tier 1

Nashville, TN - Nashville, TN 37211

Salary Range $20.00 - $24.00 Hourly Position Type Full Time Education Level High School Category Construction

The Water Mitigation Technician is primarily responsible for physically performing the water and storm damage cleanup for properties and providing excellent customer service skills. This is a labor-intensive construction related position that has a rotating on call / response requirement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Water Mitigation Technician cleans and dries out internal/inside areas of damaged property
  • Identifies items that are wet with a specialized equipment
  • Removes drywall, pulls up flooring, clears out all debris
  • Pumps water out with extraction equipment
  • Dries out water damaged materials with drying equipment
• Water Mitigation Technician provides excellent customer service to property owner
• Water Mitigation Technician effectively communicates job updates/progress with clients, insurance representatives and Project Manager
• Water Mitigation Technician responds 24x7 as needed
• All other duties as assigned

• Willing and able to engage in manual labor, which can be physically demanding able to regularly lift/carry 50 lbs and, on occasion, up to 100 lbs
• High School diploma or GED required and/or equivalent combination of education and experience
• Excellent customer service and communication skills using English language
• Due to the Emergency Response aspect of this position, work schedules typically include On Call participation (24x7) with modifications in work schedule being dependent on local On Call status
• Willing and able to work and be available for overtime when needed
• Great attitude, trustworthy, dependable, and a pleasant personality
• Willing to receive appropriate vaccines/medical requirements
• Able to pass a background check, driving record check, and regular employee drug screenings