IT Business Sr Analyst - Assistant Vice President

In this role you will help build and optimize Citi's digital platform, translating business needs into actionable requirements. You will work closely with engineering to shape the platform roadmap and trade-offs, while monitoring performance and risk. You'll operate in a global matrix environment, driving innovative solutions that enhance the customer experience. This is a chance to influence product direction and deliver measurable impact at scale within a leading financial institution.

• medical, dental & vision
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off
• vacation and holidays

• Build new products and services and use data to optimize the platform
• Collaborate with engineering to turn pain points into prioritized requirements
• Contribute to the platform product portfolio and roadmap
• Trade off platform feature decisions with engineering and monitor release goals
• Review product demos against acceptance criteria and track feature performance
• Identify and research anomalous performance and operational risks
• Assess risk in business decisions and ensure compliance with laws and policies

• 5-8 years of experience
• 5 years in banking industry
• Understanding of SDLC
• Experience with end users or business users
• Experience with Confluence, Jira and writing stories
• Java, Microservices or Mainframe experience is a plus
• Strong communication and diplomacy skills
• Analytical mindset with ability to distill insights into action
• Customer-centric and outcome-focused
• Bachelor's/University degree in Computer Science or equivalent experience

• Sharp; quick thinker
• Empathetic towards the customer
• Digital product obsession
• Confluence
• Jira
• Writing stories