Medical Assistant

Company Overview

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board-certified urologists, most of whom are fellowship-trained, nationally recognized, awarded, and published. Working in a team-based environment, our mission is to help patients optimize their urological health.

Job Overview

Join our dynamic healthcare team in Virginia Beach as a Medical Assistant, where you'll play a hands-on role in delivering exceptional patient care—from assisting with procedures and lab testing to empowering patients through education and support. If you thrive in a fast-paced environment and love making a meaningful impact every day, this is your opportunity to combine clinical expertise with compassionate service while working alongside dedicated providers.

Duties and Responsibilities:

• Ensures that exam rooms are prepped, cleaned, and stocked in preparation for patients and between patients as required. Preps patient charts as required for appointments.
• Preps patients for any in office procedures and assists providers as necessary with exams, treatments and testing. As well as, performs necessary procedures as required (phlebotomy, bladder scans, catheter changes, etc.)
• Collect and properly label all necessary lab specimens to include but not limited to blood, urine, and biopsy tissue
• Perform CLIA waved laboratory testing, strictly adhering to the policies and guidelines established by UVA and the practice
• Effectively uses necessary PPE as appropriate and abides by safe handling and disposal protocols of medical equipment and materials
• Provide patient education and training as needed to include by not limited to self- catheterization, bladder irrigations, pre-op instructions and post-op care
• Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc.
• Cover phones for patient triage for prescription refills, appointment scheduling, and other duties related to aiding in patient care and treatment, by answering, documenting, and routing when appropriate all incoming patient calls
• Obtains authorizations and pre-certifications for clinical treatments, exams, diagnostic testing, and prescriptions as required per the patient's health plan

Required License/Experience/Skills

• Certification as a Medical Assistant or equivalent
• Successful completion of secondary education in medical assisting or other nursing related field of study
• Ability to multitask and work in a fast paced environment
• Excellent customer service skills