Business Process Transformation Analyst

As a Business Process Transformation Analyst, you will lead modernization of administrative workflows using Microsoft 365 tools to improve correspondence, task tracking, and records management. You'll bridge operations with digital solutions across Front Office functions, delivering SharePoint Online-based records systems and Power BI dashboards for leadership visibility. You'll implement automated workflows, support training and user adoption, and ensure DoD compliance and accessibility standards. This role places you at the center of enterprise-wide improvements in a high-paced executive environment.

• health insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life and disability insurance
• paid time away

• Analyze and modernize workflows, correspondence routing, and records management using Microsoft 365.
• Develop SharePoint Online-based digital records systems compliant with WHS AI-15 and NARA standards.
• Create Power BI dashboards for operational metrics and senior leadership visibility.
• Build automated workflows in SharePoint to streamline correspondence, reviews, calendars, and briefing products.
• Support front-office operations with task tracking, SOP updates, and process refinements.
• Provide training, readiness assessments, and user adoption support for new processes.
• Ensure compliance with DoD information security, CUI, and accessibility standards (Section 508, DFARS).
• Contribute to executive Front Office communications, visitor coordination, and scheduling to sustain efficient operations.

• 10+ years of relevant experience supporting executive personnel in fast-paced environments
• Bachelor's degree
• Excellent communication and interpersonal skills with diverse stakeholders
• Strong initiative, organizational skills, and high proficiency in CATMS
• Proven experience in correspondence management for senior leadership
• High proficiency in Microsoft 365 suite, SharePoint, DoD365 Copilot, Power Platform
• Strong knowledge of records management and training/process improvement
• Active TS/SCI clearance
• Onsite work capability at client location

• strong communication
• initiative
• organizational skills
• Microsoft 365
• SharePoint Online
• Power Platform