Business Analyst - Majesco PAS & Billing

Job Title: Business Analyst – Majesco PAS & Billing

Job Type: Contract (W2)

Start Date: ASAP

Duration: 1 Year (with potential for extension)

Work Location: Madison, WI

Work Schedule/Hours: Monday-Friday, 8 hours per day (standard business hours)

Compensation: $65.00 to $75.00 per hour

Overview:

Our client is a global consulting and professional services organization supporting enterprise-scale technology transformation initiatives across highly regulated industries, including insurance and financial services. This role will support a commercial insurance platform initiative focused on policy administration and billing modernization.

The Business Analyst – Majesco PAS & Billing will serve as a key liaison between business stakeholders and technical delivery teams, supporting enhancements and implementations across the Majesco platform. This role requires strong commercial insurance domain expertise, hands-on experience with Majesco PAS and Billing, and the ability to translate complex business requirements into actionable technical deliverables. The ideal candidate is highly collaborative, detail-oriented, and comfortable working within Agile delivery environments.

Responsibilities:

• Gather, analyze, and document business and functional requirements for Majesco PAS and Billing modules.
• Support commercial insurance policy lifecycle processes including new business, endorsements, renewals, and cancellations.
• Support billing operations including invoicing, payments, commissions, and disbursement workflows.
• Translate business requirements into user stories, functional specifications, and acceptance criteria.
• Collaborate closely with development, QA, product, and business teams throughout the software development lifecycle.
• Support system integrations, data mapping, and migration efforts across insurance platforms.
• Conduct gap analyses to identify process improvements and system enhancements.
• Coordinate and support User Acceptance Testing (UAT), including defect tracking and triage.
• Serve as the liaison between business stakeholders and IT delivery teams to ensure successful implementation outcomes.
• Participate in Agile/Scrum ceremonies and maintain documentation within Jira and Confluence.

Required Qualifications:

• High school diploma (or GED) required.
• 5+ years of experience as a Business Analyst supporting the Majesco platform.
• Hands-on experience with Majesco Policy Administration System (PAS) and Majesco Billing required.
• Strong knowledge of commercial insurance processes including underwriting, policy administration, and billing workflows.
• Experience gathering and documenting business and functional requirements (BRD/FRD).
• Experience creating user stories, acceptance criteria, and process documentation.
• Experience working in Agile/Scrum environments.
• Proficiency with Jira and Confluence.
• Strong SQL and data analysis skills.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Ability to travel occasionally (approximately once per month).

Preferred Qualifications:

• Bachelor's degree preferred.
• Majesco platform certification preferred.
• Experience supporting Majesco implementations or platform configuration projects.
• Experience with APIs, web services, and system integrations.
• Knowledge of reinsurance, claims processing, or downstream insurance reporting.
• Prior experience within consulting or enterprise insurance technology environments.