Job Title: Medical Assistant

Shift Timing: 8AM to 5PM OR 9AM to 6PM, Monday to Friday

Clinic Location: 3541 Randolph Rd, Charlotte, NC 28211

Pay Range: $18/hr to $22/hr

Start Date: ASAP

About PsychPlus:

At PsychPlus, we deliver high-quality mental health care while fostering a supportive work environment. Our team is dedicated to patient well-being, professional growth, and collaborative care. Join us and help make a meaningful impact every day.

Job Description:

PsychPlus is seeking a skilled and compassionate Medical Assistant to support our clinical team and ensure a smooth, patient-centered care experience. The ideal candidate will be detail-oriented, organized, and confident in both administrative and clinical tasks. This role plays an essential part in maintaining clinic flow and delivering exceptional patient care.

Key Responsibilities:

1) Clinical Duties:

• Assist providers with patient examinations and procedures
• Take and record vital signs, patient history, and medical information
• Prepare exam rooms and sterilize instruments
• Administer medications and injections as directed by providers
• Perform EKGs, labs, and other diagnostic tests (as applicable)
• Support care coordination based on provider instructions

2) Administrative Duties:

• Schedule appointments and manage patient flow
• Verify insurance and patient information
• Maintain accurate and timely documentation in EMR systems
• Handle patient communication, follow-ups, and call triage
• Manage medication refills and prior authorization requests (if needed)

Qualifications:

• Current Certified Medical Assistant (CMA) credential preferred.
• High school diploma or equivalent
• CPR/BLS certification (preferred or required depending on state)
• Prior experience in a medical or behavioral health clinic preferred
• Strong communication, customer service, and organizational skills
• Ability to multitask in a fast-paced environment
• Proficiency with EMR/EHR systems is a plus